Ticketing
6 | Bundles & Flex Packs
Season Tickets & Bundles Season Tickets allow customers to purchase one ticket that gives them access to multiple games or events. Flowte uses a Season Ticket Event and a Bundle behind the scenes to make this work, but the setup is straightforward ...
4 | Customer Profiles
Managing Customer Profiles Add a contact 1. Go to Fan Engagement > Contacts > Add Contact. 2. Enter the contact details. 3. Click Add Contact. The Contacts details page Once you have created a contact, you can view the details of the contact in the ...
2 | Orders
Storefront Sales The storefront is used to process telephone or face-to-face orders from your customers. 1. Navigate to Storefront > click the item you wish to purchase 2. Select the relevant options eg size / colour / section etc. 3. Select 'Add To ...
1 | Bookings
Add Booking 1. Go to Ticketing > Bookings > tap "add booking" 2. Pick booking venue from list > tap continue 3. Enter booking name (no symbols)> tap continue 4. Tap dates box > set booking date(s) > tap continue 5. Modify times as needed > tap ...
3 | Locations
Seatmaps & Location Introduction Location(s) and seat-map(s) are the building blocks of the Flowte platform You must add a location before adding bookings, products or other items for sale. There are two main types of location; seated location & ...
5 | Access Control
Access Control Basics Flowte adds a QR code to every ticket issued. This QR code can be scanned via the Flowte Go App The new Flowte Go App has the following features: Enhanced Camera Functionality The app now offers improved camera performance for a ...