Ticketing
6 | Season Tickets
Adding Season Tickets A season ticket allows entry to multiple events without requiring a separate ticket for each event Your season build will consist of three parts: A. your season 'base' event, which will contain all season ticket types and ...
4 | Customer Profiles
Managing Customer Profiles Add a contact 1. Go to Fan Engagement > Contacts > Add Contact. 2. Enter the contact details. 3. Click Add Contact. The Contacts details page Once you have created a contact, you can view the details of the contact in the ...
8 | Renewals
Step 1 | Create a Renewal To create a renewal navigate to Ticketing > Renewals. In the first panel called New Renewal you can set up a new renewal. a. Choose the previous event you want to renew from If renewing a season we recommend using the ...
7 | Season Cards
a. A Contact Card entitles the contact to load tickets onto a reusable card. b. The card stores a unique barcode which is automatically updated to give them access to any item that has been purchased against their contact record. c. When ...
2 | Orders
Storefront Sales The storefront is used to process telephone or face-to-face orders from your customers. 1. Navigate to Storefront > click the item you wish to purchase 2. Select the relevant options eg size / colour / section etc. 3. Select 'Add ...
1 | Events
Add Events 1. Go to Ticketing > Events > tap "add event" 2. Pick event venue from list > tap continue 3. Enter event name (no symbols)> tap continue 4. Tap dates box > set event date(s) > tap continue 5. Modify times as needed > tap continue ...
3 | Venues
Seatmaps & Venues Introduction Venue(s) and seat-map(s) are the building blocks of the Flowte platform You must add a venue before adding events, products or other items for sale. There are two main types of venues; seated venues & non-seated venues ...
5 | Access Control
Access Control Basics Flowte adds a QR code to every ticket issued. This QR code can be scanned via the Flowte Scanning App Step 1 | Setting up your ticket templates To enable access control you must add a QR code to your ticket designs. Navigate to ...