9 | Flowte Check-In
Download from the Google Play Store:
https://play.google.com/store/apps/details?id=me.flowte.access.twa&pcampaignid=web_share
Apple App Store:
Available soon
Before using the Flowte Check-In App, you need to create a user with access to scan tickets.
Step 1: Create an Access Control User
Go to Admin > Settings
Click on Access Control Users
Click Add Access Control User
Enter a Username
Enter a Password
Save
You can:
Create multiple scanning users (recommended for tracking individual staff scans), or
Use the same scanning user across multiple devices.
Step 2: Assign the User to an Event
Go to the relevant Event
Open Event Settings
Click on Access Control Users
From the dropdown, select the user(s) who should be able to scan this event
Save
The user is now ready to scan tickets for that event.
How to Scan Using the Flowte Check-In App
Open the Flowte Check-In App
Enter your Username
Enter your Password
Tap Login
Choose the performance you want to scan.
Only events within the active scanning window will appear in the list.
If you do not see your event, check that:
The event is within the correct scanning time window.
The user has been assigned to the event.
Once you select the performance, your phone camera will open automatically.
If your phone asks for permission to access the camera, you must grant permission.
Point the camera at the ticket QR code to scan.
You can tap Live Entry Status in the app to view real-time attendance data:
Total Scanned – Number of attendees already checked in
Total Remaining – Number of attendees yet to arrive
Total Sold – Total tickets sold
Total Rejected – Tickets that were already scanned or invalid
All scans sync in real time with the Flowte Dashboard, allowing multiple operators to scan simultaneously across different devices.