2 | Questionnaires
Go to Analytics > Questionnaires
Click "Add Form" and the following page will appear.
1. Set the name and description of your form.
2. Set visibility to online, back office or both
3. Choose to make the form inactive or active.
Question Types
a. Question With Text Answer: user replies using text.
b. Single Select: choose one answer from list
c. Multi Select: choose multiple answers from list.
Form Info
"Add Form Info" button: i
nformation or description.
Form Settings
After you create your first form:
Submit form - View Answers - View Online Form
Add Trigger:
1. Choose Trigger: select event or product basis
2. Choose Value: select item to link to form
3. Choose Form: Select the form to use
4. Select the "Add Trigger" button to confirm
Copy an existing Questionnaire:
Just click "Copy Form" to duplicate and modify an existing questionnaire.
Just click "Copy Form" to duplicate and modify an existing questionnaire.
Drag and drop questions:
Simply save your questionnaire first, and you'll then be able to drag and rearrange your questions with ease.
Form Reports and Responses
Ways to view responses:
Option 1:
Go to Analytics > Questionnaires >
View answers
Detailed reports and charts will show
If your form is linked to an event or product you can see form details on the associated order info page
Option 2:
Navigate to Analytics > Questionnaires
search for any order > customer's form responses